FAQ

Frequently asked questions

Do you require a prescription?


A prescription is not required. Please consult a Health Care Provider before taking this or that medicine. It is important to take into consideration some contra-indications or diseases a patient may have. Only a specialist can prescribe the exact medication and the required dosage.




What are you shipping methods?


Currently we offer.
- The Airmail standard waiting period for the given shipping type lasts 2-3 weeks. Some packages may be delivered faster.
- EMS Courier Delivery. The waiting period for the given shipping type is 3-8 business days. However, the delivery can take a little longer because of the possible delays at customs. Unfortunately it doesn't depend on our delivery service.




What medication do you offer?


You can place an order on our site - it is fast and easy. You choose a product you want and add it to the cart. Then you press the checkout button. You’ll find yourself on the billing page, where you’ll have to fill in all the necessary fields.




What are your available payment methods?


We accept debit and credit cards such as Visa, MasterCard,PayPal. Moreover, we have Razorpay and crypto-transfers.




What are my options if I haven't received my package yet?


We kindly ask you to check your shipping method first of all (Airmail's waiting period lasts 2-3 business weeks). Please bear in mind that the delivery can take a little longer because of the possible delays at customs.