Shipping & Returns
We send parcels to your local PO where postmen deliver them to the address you indicated in your order list. If you are not at home at the moment of delivery, a postman leaves a special notice.
- AirMail - Actual delivery time may vary, and it may take up to 2-3 weeks for Air Mail. Online Tracking is not available. Free AirMail shipping available for orders over $199
- EMS - Express Mail Service (EMS) is the fastest service provided by the post office. The tracking number will become available when your order is shipped. The Approximate delivery time 3-8 days.Free EMS shipping available for orders over $199
You should also bear in mind some possible delays at customs we are not responsible for. Therefore, why some parcels may arrive a bit later or earlier than expected.
The orders are usually processed within 24 hours. As soon as your order is registered, you receive an automatic e-mail message. Sometimes, such notifications get into spam folders. Look for a notification there if you have not received one. We make every effort to deliver your parcels in time.
All the medications you can see on our site are usually in stock. If you have some problems with the delivery, we will try to solve them as soon as possible. Our Customer Care Specialists are at your disposal and ready to connect with you at any moment.
Return & Exchange Policy
If you received damaged or defective medication or the company shipped the incorrect product we will resend your order free of charge.
The quality of our products is beyond exceptional, but if you are not satisfied with it, contact our Customer Care Specialists.
In case that your pills are damaged, we will resend you a new package free of charge.
Be informed that the return of medications is strictly prohibited by International rules.